Achieving Your Optimal Performance through Flow

A few days ago, I was working on a presentation in which I had to do quite a bit of work. It involved reading through a number of profiles and summarizing them into a format that would be easy to read in my presentation software.

Bear on Alaska: Flow

It was a bit tedious at first, but I found myself becoming quicker and more effective at the task. Not only that, I began to ignore the things that usually distract me on the internet.  I dedicated all of my focus on the presentation and almost felt myself being “sucked in” to my work.

Suddenly, I heard a knock on the door. My co-worker poked his head in to tell me that the office was closing. I had become so engrossed in what I was doing that I had not even noticed that it was time to leave!

I was in flow.

What is flow?

Flow is a term coined by psychology professor Mihaly Csikszentmihalyi. Simply put, flow is an automatic, effortless yet highly focused state of consciousness you can experience when devoting yourself to a meaningful challenge. When you’re in flow, your sense of time is altered and your concentration deepens.

With flow allowing workers to perform at their highest possible level, a state known as optimal performance, it is easy to see how this can provide benefits in the workplace.

The question of flow in the workplace is how to achieve it.

Attaining flow isn’t easy – in fact it can prove often downright elusive. Even I myself have only occasionally been able to get into flow. However, there are ways to increase your chances of getting into flow.

How to get into flow

1. Establish priorities 

Deciding and working on only the most important task is one way to increase your chances of getting into flow. By doing so, your mind will be less burdened by tasks that are less important and that might distract you from focusing on a task.

Because I was focused on finishing my presentation, I was able to ignore everything else and prioritise my task, allowing me to focus and more easily get into flow.

2. Get comfortable 

Your personal surroundings are an important factor in allowing you to achieve flow.  If you are comfortable both physically and mentally, you will be less likely to become distracted, facilitating the opportunity for flow to occur.

There are many different aspects to consider – for example the atmosphere, clothes you wear, and even working relationships can affect your likelihood of getting into flow. If I wasn’t in a physical and mental comfortable state, I probably wouldn’t have been able to get into flow and complete my presentation!

3. Match the challenge of your work with your skills 

In order to get into flow, it is important to have a balance between the challenge of your task and your personal skills. When these two are out of alignment, you will either be too bored or too frustrated to achieve a flow state.

Instead of simply going on with your regular schedule, restructure your work in a way in which your skills and the challenge of the task are balanced in order to attain a flow state. Because of the fact that my presentation challenged my skills without overwhelming me, I was able to achieve the balance so important in achieving a flow state.

You don’t have to be a drone just living out a boring work life while being unproductive. By working to attain flow, you too can increase your performance and become more effective and efficient at work. Not only that, but being able to perform at your best for long periods of time will also help you to have a more fulfilling work life.

Why not leave a comment and tell us how you get into the flow.

Improve Workplace Relationships with Conflict Management Skills

Peace is not absence of conflict, it is the ability to handle conflict by peaceful means – Ronald Reagan

Old door

Earlier on in my work life, I  was in an organisation where the relationship between employee and management could best be described with one word. Toxic. The atmosphere was bad. Relationships between employees were no better. And all this contributed to making the work environment very stressful.

Relationships often become strained due to unresolved conflict within the workplace. While conflict is necessary for a properly functioning workplace, this conflict doesn’t have to cause strained workplace relationships.

Of course, negative impacts from bad relationships aren’t limited to the workplace. They happen at home and just about anywhere you have more than one person occupying the same space.

By learning how to properly manage conflict, you can improve efficiency while keeping good relationships.

Here are 7 ways to practice good conflict management that will lead to better relationships at work:

1. Use active listening

Active listening techniques can go a long way in resolving workplace conflict. Active listening is a way of listening and responding to others in a way that improves understanding. Active listening enables you to understand what the other party is saying with words. With active listening, you are also listening for what is not spoken with words.

Through your own response, you check to see if you fully understand what the other party is saying. You communicate to the conflicting party that you are paying attention to and have an interest in what message is being conveyed.

Active listening will equip you with the information needed to arrive at a position that is beneficial to all concerned.

2. Expect conflict

Instead of trying to ignore or avoid conflict, you should understand that conflicts are an inevitable part of relationships and interaction. Since people have different ideas and motivations, it is inevitable that conflict will occur within the workplace.

Avoiding or ignoring conflict is often counter-productive and can be damaging to workplace relationships. Instead of running away from conflict, it is important to tackle conflict head on in an attempt to come to the best resolution.

3. Pick your conflicts well

Knowing when to embrace conflict and when to avoid it is an important part of good conflict management. Don’t get too caught up on standing up for yourself all the time – sometimes it may be better to back off and allow the other person to “win”. These situations occur when you realise that the outcome isn’t worth spending time or energy over or when the conflicting party have a valid point.

4. Don’t get too emotional

When engaging in conflict resolution, it is important to manage and control your emotions. This is because being emotional will have a negative impact on your conflict management abilities. When you become too emotional, your thinking becomes clouded and you are unable to think logically and rationally in dealing with conflict.

Being too emotional can easily escalate the level of hostility in a conflict. In order to avoid becoming more emotional, simple techniques such as counting to ten or walking away from the situation will allow you to “cool down” and later resume the situation with a more level head. If both parties had remained less emotional in the conflict in my old workplace, the stormy situation would not have happened and the tense office environment would not have arisen.

5. Separate the person from the problem

It is important to view the conflict itself as separate and apart from the person that you are having a conflict with.

People will often take a conflict and the negative emotions related to that conflict and associate those emotions with the person with whom they are in conflict with. As a result, these negative emotions can take a serious toll on your personal and working relationships.

By separating the person from the conflict, you will manage the conflict better. You increase the likelihood of a successful resolution of the conflict and also ensure a smoother working and personal interaction with the person responsible for the conflict. This again will result in reducing your stress levels at work.

6. Keep conflict private (as possible) 

If you are in conflict with a party at work, then it is best to keep that conflict private between you and the conflicting party. This type of information can lead to a toxic work environment as other people within the workplace begin to take sides and form damaging views of one party or the other. As a result, it is best to keep conflict private or discuss it only with a pre-approved mediator or human resource personnel. For example, it would have been a much better idea for my former workplace to keep her grievances between her and management instead of putting it on display for all to see, or discuss it with the human resource manager in order to come to a more positive resolution.

7. Look for a resolution

Your primary aim in a conflict situation should always be to seek a resolution to the conflict. Many people avoid seeking a solution because of the emotional high that is accompanied with getting a “win” in a conflict.

A conflict resolution that produces a winner and a loser is often counter-productive and only leads to the conflict being dragged out longer. Instead, put your effort into finding solutions that will give both you and the other party a mutually beneficial resolution.

While conflict in the workplace is something that many people feel uncomfortable about, there are ways in which you can deal with this conflict and even allow it to be beneficial to you.

Why not leave a comment and tell us how these 7 ways can helped you.

15 Grammar Blunders That Make You Look Clueless

Grammar blunders are an inevitable part of your writing career. So don’t be afraid to get caught out. Once caught out, you are responsible for learn from your silly mistakes, and then stop making any more of the same.

Grammer Blunders

As with many things in life, we learn as we do. There is no point in waiting until you know all the right words before you begin your writing project. Do the work. Start now with your limited vocabulary and if you persist long enough, you will emerge a better and more inspiring blogger or writer than you started.

Thanks to our friends at copyblogger for this infographic. Enjoy.

15 Grammar Goofs That Make You Look Silly
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Five Reasons Why You Should Embrace Technology in your Business

Business success lies in many factors. One thing most people agree upon is that the employee is the most important asset of any business. Employees should be empowered, encouraged, and be given the tools they need to improve efficiency and stay motivated.

Vintage TV

The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn’t think they could learn before, and so in a sense it is all about potential – Steve Ballmer

Technology will make your business more successful

We are all connected nowadays, and technology has become essential to productivity in all businesses. To stay relevant, companies today understand the need to integrate technology into its overall growth strategy.

There are many types of technologies out there that can cater to your unique needs. Technology can help your company grow with tools specifically designed to overcome the many challenges of running a business today. By using the right technology in your business, you can benefit in many ways that we’ll discuss below. These will all contribute to the main bottom line, which is reduced costs and better employee productivity.

1. Technology helps create a communicative and open business environment

For example, the use of a formal online structure to centralize performance appraisal, makes it easier for you to communicate the essentials of your business strategy. It becomes easier to cascade it to all members of your team. This will allow you to keep track of measurable goals, and ensure that everyone is on the same page working towards the company’s objectives.

Technology also helps make everyone more accountable, so that each and every one in your company can clearly see how important their work is to the overall achievement of your company. It provides a sense of ownership, so that your employees end up becoming more engaged.

2. Technology helps your team stay connected virtually within the organization

The utilization of online communication tools to encourage discussion and allow them to reach out to each other will remove physical and hierarchical boundaries. It will help ensure that knowledge sharing and support is available. Specialists in various areas within your organisation will be reachable, and will be able to get the answers they need in order to be more productive and enhance leadership skills.

3. Technology can help you improve employee motivation through more efficient tracking of progress

Online performance evaluations are a great way to compare the current skills your organization possesses, with additional skills you may need to grow in the future. Doing so will allow you to clearly see if there are employees you can redirect to other departments, if you feel that they can benefit from a change in department or may excel with different responsibilities, allowing them to feel more valuable and indispensable within your company. You become an inspirational leader.

4. Online productivity solutions can help you monitor business productivity and progress of your employees

Successful businesses require that you, the leaders, remain on top of all situations and are aware of all things going on. Technology can help you keep up to speed with details that you need with just a few clicks of a button. You’ll be able to know if projects are on track, and if goals are being met. This contributes largely to greater motivation and productivity because you are ensuring your team is consistently challenged to do their best, while learning new skills along the way.

5. Technology today can provide you with advanced business analysis and reporting

Simply by entering data on your business, you’ll be able to gain a deeper understanding of market trends, customer behavior, and the overall performance of your business. This information will help you maximize the potential of your business.

Having the right information on hand can empower you and your team to work smart, analyze data, and make changes where needed. This will foster productive discussion which leads to empowerment and information sharing, giving you a competitive edge over other businesses.

Why not leave a comment and tell me about your experience with embracing technology

Tips to Achieve Success – Become a Better Negotiator

Have you ever negotiated a deal where you got exactly what you wanted?

Win-Win Solution

Did you stop to ponder what aspects of your negotiation let you succeed?

A few weeks ago, after a few minutes of bargaining, I negotiated a 30% discount on a pair of headphones that suited me perfectly. Surprisingly, the skills used in the negotiation of such a deal can be used in both your personal and professional life.

Within the workplace, being a good negotiator will let you reap benefits that allow  you to more easily achieve success. Not only that, but good negotiation skills will also benefit your business or employer, meaning that your good negotiation skills will make you a far more valuable worker or leader.

After my successful negotiation, I sat down to figure out what I did that allowed me to get myself a great deal.

Here are 5 simple things that I did that you can follow in order to be a successful negotiator.

#1. Do your homework

It is important to have detailed information and a solid plan when coming to the negotiating table. Research the important details and facts. Investigate the history and then put all your knowledge to use and come up with your estimated value.

Before my purchase, I checked prices offline and online. I compared features and determined the value of the benefits to me. I had a solid platform on which to present a reasonable argument for the price I wanted to pay.

#2. Be realistic

It is important to be realistic when negotiating. Overconfidence may cause you to push too hard and make unrealistic demands. You do not want the opposite party to walk away from the negotiation due to your unreasonable request.

Although the deal must be beneficial to you, it is also important to ensure that the other party gains some benefit with your offer as well. You go for a win win situation.

I didn’t try to present an unreasonably low price when negotiating my purchase. Instead I offered what I considered to be reasonable based on my research results.

#3. Act with confidence 

Confidence is an essential trait to have in order to be a successful negotiator. To show confidence, ensure that you are never desperate. Do not be nervous or appear nervous or uncomfortable while negotiating. And make sure you display a positive and confident body language such as looking people in the eye and having an upright posture. Being well prepared will help you to be more confident.

I achieved a successful outcome for myself because I was willing to be confident and not waver on the offer that I made.

#4. Be a good active listener 

What does it mean to be a good active listener? Active listening includes being able to notice and interpret both verbal and non-verbal communication. Being a good active listener will allow you to find areas of compromise and figure out which aspects of the negotiation you will be most likely to win.

Active listening is a good skill to have and it will help you improve your relationships at home and at work.

#5. Don’t get too emotional

Don’t allow the cut and thrust of a negotiation to affect you emotionally. At times, people may use tactics that will affect your emotions in order to override your logic and get you to agree to their deal. Don’t let yourself get too emotionally involved  in the deal, as this may lead to a negative outcome for you.

When my initial offer was rejected, I didn’t get dejected or take it personally. Instead, I continued the negotiation until my position was accepted.

There are some natural bargain hunters who will always ask for a discount or negotiate a more favourable price. If you do not consider yourself good at negotiating, you are not alone as I did not consider myself good at getting discounts. With a little training, you can develop your skills and be more effective in coming to agreements that work for in your favour.

Negotiation skills are useful in every area of life, from buying a car to arranging a pay raise.

When next you find yourself negotiating a deal, put some of these tips into practice and increase your chances of achieving success.

Why not leave a comment about your tip for better negotiation.

Five Useful Apps for E-Commerce Business

These days, we are relying more on technology to get the job done; and why not, with the plethora of applications, software, and hardware out there? Companies sometimes don’t realize that these all can help you do the job in a faster amount of time and with less cost. Although you should maximize technology available for your business, however, let’s remind ourselves not to get entirely dependent on it. The best advantages technology can do for your business is to allow quicker processing of data, retrieve information faster, and automate data in such a way that you can eliminate the need for manpower in some tasks. This will allow you to focus on more important things at hand, which include such as developing your people, focusing on the bottom line, and creating a harmonious working environment for all in your team.

Mobile shopping cart

Apps can help you no matter what business you’re in

The use of apps has become increasingly important and relevant, if you are in any business especially in the e-commerce industry. Applications that you can use on smart phones and tablets that can help you run your business more efficiently are available, and here are some of the most useful ones around:

1. Shopify

Shopify

This nifty application allows you to sell products online through a store which you can create in just minutes. If you’re looking to sell wares and goods, this might be one of the best apps out there for you. It also comes with numerous useful functions that allow you to monitor how well your sales and marketing campaigns are doing; so that you can learn what you’re doing right, and change what isn’t doing so well. Even if you’re traveling, the Shopify app allows you to tap right into your store, send tracking information to customers when their order has been sent, compare sales from one week to another, and respond immediately to queries from customers.

2. MailChimp

Mailchimp

Communication and dialogue with customers is important, because you want to stay relevant to them. How do you ensure that you are in the minds of your target audience, therefore constantly marketing to them and showcasing your wares? Through well crafted communication tools that you can create right out of MailChimp. Using your desktop, mobile phone, or tablet; the MailChimp app lets you create newsletter campaigns in just minutes, and send it off when you think it’s the best possible time. The app also has fantastic geographical features that allow you to find subscribers who are near you, and manage your lists in the most efficient ways.

3. Zendesk

Zendesk

The app has created a name for itself as one of the top customer service applications in the market today. Its web-based nature allows businesses to pull out information on customers from anywhere and display it when needed, so that companies can track issues much faster, leading to quick and efficient support, and in the end, happy customers!

4. SumAll

Sumall

If you are interested to know about deep revenue and product analysis, and see which of the products are worth spending time on, this is the app for you. It will come in handy most especially for your marketing department, as they can quickly make sense out of the tons of data available in every business. It allows you to work smart but working with the data you need to be the most successful in your business.

5. 71lbs

71Lbs

Most e-commerce business owners aren’t aware of the fact that when their orders get to their customers late, they are entitled to a full refund. But you may find that it’s challenging to monitor the delivery of every single product that goes out, and this is what 71lbs is for: merchants use this app to track all orders, and when some of them are late, refunds are already automatically processed for them.

With the continuing rise of the e-commerce industry, knowing which of the applications to use will come in handy for you and your team. It’s best to take advantage of the apps out there to make yourself heard and stand out from the rest.

Why not leave a comment and tell us about your e-commerce app.

Five Habits That Promote Personal Development

The most powerful way to promote personal development is by creating new habits. When you change the patterns of your own behaviour by replacing destructive habits with new ones, you can gain more personal power and move forward towards the person you’ve always wanted to become.

Personal Development Habits

How new habits contribute to your success

The foundation of your success lies in the everyday habits you practice, whether you’re conscious of it or not. Therefore if you want to progress towards achieving your personal goals, it is important that you are aware of the little habits that may or may not contribute to your own success. Everything we do each day has a long-term effect, even though this isn’t always easily felt right away.

Good habits are what helps you lose weight, be entitled to a promotion, and overall just reach your dreams. While there is no scientific formula, there are certain good habits that you can practice that contribute to your personal development. You can learn more about the habits of the most effective people as well in a book review.

Let me share with you five habits which you can adopt for your growth and personal development.

1. Sleep early and wake up early

If you want to be successful, you must create the conditions and the environment that is conducive to success. This means having a personality that is calm yet energised enough to do what you need in order to meet your goals.

Getting enough sleep is one of the underrated habits that people often don’t realize are crucial to being effective. Sleep can help you manage stress better, and have the mental clarity you need to focus on the day’s tasks.

2. Have a plan

Goals are nothing without a framework to build a foundation on. Whether your goal is to create a successful company, lose weight, or manage your finances better; a well thought-of plan is necessary to provide you with the concrete steps you can take each day to meet your personal goals.

Write down your plans and consider having a backup plan in case things don’t work out as planned. It is always better to be prepared. You never know what can happen next, both in your personal and professional life.

3. Learn to be positive

Many people actually benefit from having a gratitude journal. It doesn’t take a lot of time to reflect and just list down a few things each day that you’re grateful for.

Your thoughts become you, and if you want to be successful and well-rounded, it’s important to focus on positive things. It takes conscious effort if you aren’t naturally optimistic, but being able to recognize negative thoughts and counter them on the spot will be a long-term investment on your personal well-being.

4. Take time out to relax

It becomes so easy to get caught up in the daily grind that we often forget to reward ourselves occasionally. How about getting a massage, visits the museum or treating yourself to a vacation.

Recharging yourself both physically and emotionally will give you enough motivational fuel

Learn new hobbies, and make it a point to spend time with loved ones who fill you with positive energy and inspire you.

5. Step out of your comfort zone

There is truth to the saying that your best life lies outside of your comfort zone, and there is reason behind it. Trying new things will expand your mind, which will give you a strength that you can’t get anywhere else. You’ll find that you’re much stronger and braver than you thought so, and this kind of thinking contributes to a better self-esteem.

When you aren’t trying anything new, change doesn’t happen. Change and progress go hand in hand for self-improvement.

Think of ways you can integrate these new habits into your regular routine.

Lifestyle changes to accommodate these new habits can be gradual, but once you’ve opened your mind to it you’ll be able to embrace the goodness that it brings into your life.

Why not leave a comment and tell us about your exciting personal development habit.

How To Increase Productivity In Your Home Office

Working from home has become an increasingly popular way of doing business, especially with all the advanced forms of technology out there that make it possible to work without the need to facing customers or clients.

Home Office Work Space

If you’re able to balance your time wisely, working from home provides you with a better quality of life. It gives you the flexibility to focus on personal or business projects.

You can be successful by working from home

Whether you’re a small business owner, working mom, consultant, or freelancer, being productive with a work from home position is crucial because your productivity is directly related to your pay. You can choose to spend all hours at your desk slaving away just to earn more, or find ways to work smart and still earn a decent income.

There are many benefits to working from home, and one of them is being able to maximize your time. Imagine waking up in the morning, going through your routines, and sitting down ready to work with a delicious cup of fresh coffee in your hand. You did not have to go through a commute or the maddening morning traffic to get to work.

However, for those that are new to working from home, you may find that there are certain things you can still learn to instil discipline and increase productivity.

Five Habits That Increase Productivity in the Home Office

Here are some habits you can work on that can help you be more productive from your home office:

1. Set strict deadlines

You need to set strict deadlines for meeting tasks that are both big and small. You’ve probably experienced what it’s like to be ultra productive when you’re facing a tight deadline, but find yourself attending to other tasks or giving in to distractions when you’re faced with a small task.

Parkinson’s Law states that tasks expand to the time we give it, so the best way to fight this off is by imposing your own deadlines for all the tasks you need to complete. To get the most out of this habit, I recommend imposing a deadline for all tasks even as small as responding to emails.

A simple timer is a great tool to help you set deadlines. However, you will need to avoid distractions and be disciplined with the time you set.

2. Impose office hours

When I started working from home, I worked at all odd hours. There was no rhythm to my work schedule. Some days I was productive and other days I could not account for my time. After much experimentation, and talking to others who work from home I have come to realise that imposing strict office hours is good for productivity.

Strict office hours will help you enjoy a quality work-life balance while still staying on track with your projects. You will need to find the hours that works for you and then stick to it.

Working from home certainly has the added advantage that you can work whatever hours you want. The hours can be 9 am to 5 pm if that suits you. Experiment and find what works for you and then stick to it.

3. Create a dedicated work space

A dedicated work area away from distractions such as the television, couch, or bed is a must. When you have a specific place to work in, your mind will associate it with business and getting things done.

A dedicated work space will help you focus, rather than slacking off or doing other things. One of the best examples of this is the fact that most people don’t get as much done when working from the bed, which entices you to feel sleepy or catch a nap, as compared to having an actual desk and chair.

4. Control your online activity

The first thing to switch off or restrict access to is your email application. You can take it offline. You can also block distracting websites through the use of programs such as Cold Turkey. This software will prevent you from lingering at social media and You Tube channels.

You can also turn your wifi off completely and concentrate on getting productive work done. Learn more about how to increase productivity by reducing distractions.

5. Prioritise your time wisely

This means that you should be doing all the money-making tasks when you are most productive. For me this is early in the morning until early afternoons. Things such as responding to emails or other tasks that do not equate to a higher pay can wait until later in the afternoon, when people are still online and checking their emails.

For example, you can use mornings to work on projects in order to complete them at a quicker time, while communicating to clients in the afternoon. As long as you get everything done within one business day, you’re saf

When you follow these tips, you can expect to be more productive and see better results no matter what industry you’re in. Working from home is one of the best things about technology today, but managing your time through efficient habits should also follow.

Why not leave a comment below.

Five Business Practices That Hinder Staff Productivity

There are habits that move you forward in terms of productive and there are habits that hinder your progress. Its quite possible that you have identified some of these unproductive habits. Or maybe you have not!

Business people working outdoors

Unproductive habits will follow you into the workplace, creating an obstacle for you and your team. As a entrepreneur or business owner, you set the pace for others to follow.

Bad habits at work

When you realise which habits aren’t contributing positively to your personal and business growth, it’s time to change them. You need to accept responsibility for creating an environment that allows you and your employees to flourish. Its time to stop procrastinating and start working towards turning around some of your not so good habits into ones that positively impact your life and business.

Everything rises and falls on leadership” says Dr John Maxwell.

Let’s take a look at some of these business practices that hinder you from being successful:

1. Always running late

If you find yourself always trying to catch up with the clock, running late at work or meetings and appointments, you will be perceived as unreliable. While you may think that being punctual is a minor detail, these are things that your business partners, employees and friends remember about you.

Ideally, you should be seen as a person who can manage time wisely, and the best way to exhibit that is simply by being on time.

2. Preventing your employees from socialising with each other

While at the office, people interact because they need to work in teams to get things done. They talk because they need to. But there is also the need to get together outside of work purely for the purpose of socialising.

Socialising outside of work will help your staff to get to know you and each other better. Make it a habit to encourage staff socials about once a quarter. Having a team that sees camaraderie in the office can help employees get along with each other. This will contribute to your business growth.

3. Shoddy email communications

If you have difficulty writing effective emails, or one of your team members doesn’t communicate properly, it’s time to do something about it. While emails have become second nature to most people, not everyone is good at writing professional emails. This can have a negative effect on your company’s reputation. Seek advice or offer free seminars in the office that will train the entire team how to communicate effectively, and you’ll notice that your business will improve.

4. Avoiding constructive criticism

Giving feedback as early as possible is important in helping people change for the better. Successful companies have a culture of communication, where they integrate regular feedback to staff and colleagues. How will your staff know that they are doing something wrong, or could be doing something better, if you don’t tell them? Just make sure that you think your words through to avoid hurting people. Remember to use the WWW and EBI method of giving feedback.

5. Mischievous comments on social media

With the popularity of social media continually growing, some people have a bad habit of venting their frustrations about work online. This reflects negatively on your business, and on you as the leader. Things posted online can sometimes never be taken back, so you may want to develop guidelines for your organisation around the use of social media.

With these things in mind, you can set concrete actions necessary to encourage the change that starts with you. If you model these changes, it will be easier to cascade down to the rest of your team, and in no time, big improvements will be seen in your organisation. Remember that admitting there is a problem in the first place is necessary, and now you can spot what needs to be changed.

Question: What business practices is hindering your staff productivity?

Your Body Language Can Make a Difference

Good body language is the underestimated art of using your body to enhance your message. Whether you are talking to one or one thousand, your body language can support or deduct from your message. Like a book being read aloud, your audience can hear your unspoken words via your body language.

Old books and glasses

Here is a question for you. Who would you select for a job?

A.  A person who slouches while giving a presentation, speaks timidly and looks down to the ground when they are approached?

Or

B. A person who stands up tall, looks at you in the eye when talking to you and speaks loudly and clearly?

If you chose B, then you are in the majority. Most people would pick the later candidate because of the effective body language.

Good communication

While you may have thought that what you say with words matters, there is a substantial part of your intention that remains unsaid but is spoken without words. Some have said that up to 53 to 93% of all communication is exchanged through non verbal cues. I am not going to argue about percentages. However, I can assure you that those who have mastered the art of deliberately using your body during communication get ahead and remain ahead. Excellent communication skills which includes body language is essential for effective leadership.

Importance of body language

Your body language can betray your true intentions. However, you can also use you body as a means of making more impact with your message. Let me show you how you can do this.

5 simple tips for using your body language to communicate better.

#1. Smile more

Something as simple as a smile can improve your own mood and make you get along better with the people around you. When you smile, your brain and nervous system adapts your emotional state to mirror your physical state, thus putting you in a better mood.

Your smile will communicate the feeling that you are more approachable, cooperative and trustworthy. Others are encouraged to smile back at you and there facial expression will trigger a positive feeling towards you.

#2. Hand gestures

The parts of the brain that you use for hand gestures are the same ones used for speech. By using hand gestures while speaking, you stimulate the parts of the brain used for speech and get it more active. Research has shown that while using physical hand gestures, people get clearer thoughts and their verbal content improves. In other words, by using your hands, you not only get your message through nonverbally, but you also become a better speaker.

#3. Get people to like you by mirroring them

When people copy your body language, they are non verbally saying that they like you or agree with you. By mirroring others body language, you can make the other person feel better understood and accepted. This helps to build a better relationship.

#4. Boost your confidence with power poses

Research has shown that holding you body in a “power poses” such as leaning back with your hands behind your head can have a major effect on your hormones and behaviour. Holding your body in power poses can stimulate testosterone which is a hormone linked to power and dominance. Not only that, but this power positions will also lower your level of cortisol, a stress hormone. These hormonal changes have been linked to better performance and more confident and assertive behaviour. In addition to you feeling better about yourself, you will have a bigger impact with what you are saying. This is because it has been found that people are influenced by how you feel about yourself.

#5. Maintain eye contact

Eye contact is an important part of communicating your message effectively. Eye contact makes the other person feel special. They get the feeling that you are talking directly to them and as such will give you their attention.

When I can see your eyes, I know that you have nothing to hide and so I can trust you, like you and I am more likely to be influenced by you. You will however need to consider the cultural setting in which you are as it is unacceptable in some cultures to look directly at people.

Why not try to one of these simple tips and see if it makes any difference in you getting your message across. Leave a comment below with your feedback.