The 7 P’s That Determine Business Power

It’s not because things are difficult that we dare not ventre, it’s because we dare not venture that things are difficult ~Seneca Jo

Business Power

There are seven important components of a business. I have chosen to refer to them as the 7P’s that determine “Business Power”.

7 P's of Business Power

 

Let’s briefly highlight the importance of each of them.

#1. Product

As a business, what you market and sell to your customers are your products or services. Your business activities is therefore geared towards the provision of certain goods and services to meet the needs or solve the problems  of your customers.

Expectedly with a good product or service comes customer endorsement and value appreciation. Just as the quality of orange juice depends on the nature and quality of the orange fruit, the value of your business will depend on the quality of your products and services.

#2. Promotion

It doesn’t matter how great your products or services are, if customers cannot find you, there will be no exchange of value and there will be no sales.

As a business, you have the responsibility of educating your target market about your products and services in a manner that enables the potential customer make a well informed decision to engage with you or not to engage with you.

The purpose of promotion is to create a perception in the mind of prospective clients or customers that your products or services offer a better value than that of your competition.

#3. People

People are related to your business in the following ways:

  1. Internally as employees who work to ensure that your products and services are consistently delivered to your target market
  2. Externally as customers who receive value from the consumption of your product or service
  3. Partners such as suppliers, shareholders and financiers who add value by complementing or working together with you to improve the quality and quantity your products or service.

Business is thus about forging and maintaining essential people relationships both internally and externally.

#4. Place

You need to operate from a location which would enable you reach your target market. Factors to consider include distance to market, accessibility for employees and customers, security and comfort for employees.

Many businesses today are not located in one place. Thus location can be distributed.

While you may physically work from a particular location, customers and suppliers may access you via other locations such as a retail shop front or online via the internet.

For some types of businesses, the internet has made the issue of physical location not so important.

#5. Process

In every business, there are sets of processes. Processes are the ways in which you carry out your business activities.

Examples of some types of processes in business include:

  1. Strategic Planning
  2. Staff Training
  3. Product Manufacturing
  4. Administrative Policies
  5. Sales
  6. Procurement
  7. New Product development
  8. Quality control

It is the proper structuring and adoption of excellent business processes that gives rise to a well-managed business. These processes will become entrenched as systems and culture which will make your business unique.

#6. Price

The pricing of your products and services will require knowledge of the market, price of competing products and services, buyer orientation, realistic profit margins and trends in the market.

Product pricing thus demands some special skills of juggling these variables such that your products and services are not over or under priced. There is a balance to be achieved in keeping customers satisfied and maintaining a healthy profit margin.

#7. Profit

Profit is one of the benefits that result from owning or investing in a business. A business must provide some measure of financial returns for its owners and managers in order to encourage their continued involvement and investment.

Profit in its simplest sense results from the business having more financial gain than inputed cost. A loss will result if input costs exceed income from sales. A continuos or prolonged loss will result in an unprofitable business that will be difficult to sustain.

A profitable business has the opportunity to pay dividend to its investors and have money set aside for investments in the growth and development of the business.

The Purpose Of A Business

The 7P’s will help a business fulfil its two main purposes. The main purpose of a business is to:

  1. Create value for its customers by meeting their needs with its products and services.
  2. Create value for its owners and share holders by meeting their needs which will include – wealth creation, financial security, independence, better quality of life and entrepreneurial drive.

7 Tips for Improving Your Emotional Intelligence

Once you are in the field, emotional intelligence emerges as a much stronger predictor of who will be most successful, because it is how well we handle ourselves in our relationships that determines how well we do once we are in a given job ~ Daniel Goleman

Improving Your Emotional Intelligence

Far from being an unimportant aspect of leadership, Emotional intelligence  is an essential skill for a well rounded leader. Daniel Goleman, the world renowned authority on Emotional Intelligence in his study of over 200 large companies found that the effective leaders are distinguished by a high degree of emotional intelligence which includes self-awareness, self-regulation, motivation, empathy, and social skill. So what is Emotional Intelligence?

Emotional Intelligence is the ability to recognise and understand the emotions in yourself and in others. This awareness is then used to manage your behaviour and relationships.

Emotional intelligence is said to be twice as important as IQ and technical skills for excelling at your job. The higher and more influential your position is, the more critical emotional intelligence is at excelling in your work.

A high emotional intelligence presents a range of benefits for you as a leader. It boosts your chances of career success, enhances your entrepreneurial potential and increases your leadership effectiveness. In addition, a high emotional intelligence will increase your ability to manage stress and reduce your chances of suffering from stress induced diseases.

Improving Your Emotional Intelligence

Improving emotional intelligence should be a priority of every leader and aspiring leader. So here are 7 simple ways to improve your emotional intelligence:

#1. Practice Self-Awareness.

Increased self-awareness is the foundation for improving you emotional intelligence. To connect with others on an emotional level, you must first be aware of your own emotions. Self-awareness helps you discover your true self. And this can be an unpleasant exercise because we almost alway present a masked version of ourself to the outside world.

Here are some things you can do to increase your self-awareness:

  • Know who and what pushes your buttons
  • Stop treating your feelings as good or bad
  • Keep a Journal about your emotions
  • Stop and ask yourself why you do the things you do
  • Spot your emotions in books, movies and music

#2. Get an Emotional Intelligence Coach

Emotional Intelligence coaching has been shown to make a significant impact in recognising and managing your emotions. With coaching, you are able to improve your interpersonal skills, negotiation skills and social etiquette. Coaching will increase your ability to manage stress and improve your leadership performance under pressure.

#3. Get Accurate Feedback

People looking to improve their emotional intelligence need to have accurate feedback on their improvements. Measuring your own progress yourself will undoubtable introduce some form of bias. So you need an impartial source of feedback and information to help track progress and initiate necessary changes.

Using personality tests or seeking opinions from unbiased persons about your emotional competency is a great way to know what aspects of your EI that needs working on.

#4. Be Willing to Change

To increase your emotional intelligence and improve your relational effectiveness, you must be willing to change some of your behaviours. Many of the interventions designed to build your emotional intelligence will be ineffective if you are simply unwilling to make the necessary changes. It is a known fact that those who need the boost most are those who are unwilling to change. By accepting the fact that there are areas of your emotional intelligence that can be improved will make a big difference in your success in raising your emotional intelligence.

#5. Put Yourself in Other’s Shoes

Putting yourself in other’s shoes or empathising will help you build your emotional intelligence. Try to put yourself in someones situation and examine how you would feel if you were in that situation. Think of some of the different issues that person may be going through.

Now try and figure out how you would appreciate being treated if you were in that situation. All these actions will help in empathising, and go along way in developing your emotional intelligence.

#6. Write Your Thoughts

Writing down your thoughts and feelings is another way to develop your emotional intelligence.  We may not always be consciously aware of our moods and feelings, but by writing things down, we examine what goes through our minds and how and why it gets there.

Writing your emotions down allows you to spot patterns of behaviour and serves as a guide to what needs to change and when changes need to be made.

#7. Effective Verbal and Nonverbal Communication

Effective communication is needed to for developing and improving emotional intelligence. Learning to identify and respond appropriately to nonverbal cues is important. This is because nonverbal communication often conveys more information than verbal communication. Observe peoples body language and facial expressions to get an insight into their thoughts and feelings.

Having a high Emotional Intelligence is important in your life as a leader and as an individual. High emotional intelligence provides a number of benefits at work and in social settings.

By adopting some or all of these seven simple steps, you can raise your emotional intelligence and contribute to your own success as a leader.

Are you emotionally aware? Why not leave a comment below.

Why Not Take The Listening Skills Test

I like to listen. I have learned a great deal from listening carefully. Most people never listen. ~ Ernest Hemingway

Listen To Enhance Your Leadership

It has taken me many years of conscious practice to develop my listening skills. But taking the listening skills test has shown there is room for improvement.

Are you a good listener? Do you know that you can improve your listening skills? or are you of the assumption that since we have ears, hearing is synonymous to listening.

Take the Listening Skills Test

Listening Test Score

Listening vs Hearing

Hearing is one of the physical senses we have as human beings. It helps us to be aware of or to perceive sound. Once we have achieved this awareness, we have a choice to pay attention to what we are hearing; that is to listen or not. It is only by listening that meaning can be made of the sound we hear.

Benefits of Listening

You can make more friends in two weeks by becoming a good listener than you can in two years trying to get people interested in you~ Dale Carnegie

Is there any milage in learning to listen? If you are the kind of person who likes to dominate the conversation or feels that he or she has an important point to make, then you may already know all you want to know about listening. For the rest of us, here are some of the benefits of improving our listening skills.

#1. Improved Relationships

Think of all the heated arguments you have had with friends and relatives that has ended up on strained relationships. If one of the parties had stopped talking and listened, it is quite possible that the relationship would not have deteriorated.

Improving your listening will go a long way at helping you improve your relationships at home or at work. You become the go to person when others have something to say. This helps you make huge deposits in other peoples emotional bank accounts. When you have something to say, everyone listens to you and you increases your chances of being heard and understood.

Steven Covey in his book the Seven Habits of Highly Effective People talked about the principles of Empathic Communication of which Empathic Listening is a component. With Empathic listening, you seek first to understand before being understood.

#2. Improved Learning

As a life long learner, you will increase your knowledge when you become an avid listener. Like a sponge soaking up water, you absorb everything that is said and you position yourself to acquire knowledge and improve learning.

Think back to all the meetings, seminars and training you have attended and all the tips, contacts and sales leads you picked up at conversations during the breaks and over lunch.

Think of the conversations you have on the bus, train or airplane. Do you learn anything new by listening? If you do, then keep on listening and keep on learning. You never know what gem you will pick up next.

#3. Improved Problem Solving

If you have ever been part of a brainstorming session, you will know that to get the best solution for a problem, you need to come up with many ideas. This means you have to create an atmosphere where participants are free to talk about their ideas without being interrupted or judged.

One feedback I got from the listening test was that I have to be willing to listen to some remarkably bad opinions and silly ideas without making a judgement or interrupting.

How good are you at allowing others to freely express their opinion especially when it is contrary to yours. The solution to that problem that has plagued your business for a long time may be contained in that out of the box and out of this world idea that is being expressed.

Why not take the listening test and get some feedback on your listening skills.

7 Ways to Combat Procrastination

The war against procrastination is an ongoing one for many people. Because of procrastination, your workday can end up becoming hours lost to drifting thoughts, distractions and diversions. Your days task is incomplete. Suddenly you realise that an entire day has been wasted and you have to set out another day to do the same work.

Combating Procrastination

Procrastination divides your attention and prevents concentration.

Why We Procrastination

In general we procrastinate because of one or more of the following reasons:

  • The need to avoid anxiety
  • The inability to control our impulses to engage in enjoyable activities
  • The need to avoid a stressful task or assignment
  • The inability to maintain focus
  • The need to avoid failure or success

Thankfully, there are a number of effective ways to combat procrastination. Here are 7 useful methods to defeat procrastination:

#1. Eliminate Distractions

By taking away the availability of objects or activities that might distract you and stop you from focusing on the task at hand, you will become more productive and reduce procrastination. In fact, it has been shown that people can only reach peak productivity by focusing on one activity at a time.

Distractions not only cause you to procrastinate while being distracted, but it also means that you have to re-focus on the task every time you are distracted.

In order to defeat procrastination, set aside some time when you will only concentrate on the one activity that needs to be done. Put away any object that might distract you from what you need to get done.

#2. Reward Yourself

Rewarding yourself for sustained productivity is a great way to combat procrastination. By setting yourself a goal and choosing a reward  that will keep you motivated, you are more likely to stay focused with the reward at the back of your mind.

While many employees may have set rewards, it is more difficult for leaders as you may have to come up with novel ways of rewarding yourself. So next time that you have a task you need to complete, set yourself a suitable but enticing reward for not procrastinating and work towards attaining your goal with that reward in mind.

#3. Separate Work and Play Areas

By separating the areas where you work from those that you engage in other activities, you can cut down on the amount of procrastination that you do. Instead of working in a number of different places, ensure that you have a dedicated office or area where you work. All other activities such as watching television and socialising on social media should be avoided from your dedicated work area. By doing this, you automatically switch to “work mode” whenever you enter your work area. This also gives you a place to go whenever you need to be productive.

#4. Have a Productivity Buddy

Having others encourage you to stay productive will go a long way in beating procrastination. This type of positive peer pressure will keep you more focused. This is because someone is watching and monitoring your progress. Your productivity buddy becomes a valuable resource to support and encourage you to increase your productivity and avoid procrastination.

#5. Set a schedule/to do list

Making a schedule of activities that need to be done may prove to be effective in beating procrastination. The University of Oregon recommends scheduling tasks such as creating a list of activities to be completed and planning a realistic weekly schedule.

Many people who procrastinate do so because they underestimate the amount of time that they have to complete tasks or underestimate how much time each task should take. By scheduling your tasks, you can better estimate exactly how much you need to get done daily and also ensure that you don’t spend too much or too little time on each task.

#6. Prioritize

Organising your tasks by priority will ensure that you reach maximum productivity. Even if you spend your entire day working, you would not reach peak productivity if you saved the most important tasks for last, leading you to rush the work and commit errors. By prioritising and separating tasks according to their urgency, you can ensure that you reach peak productivity and dedicate more time to the most important and urgent tasks.

#7. Just do it

By starting on tasks as quickly as possible, you can limit the amount of procrastination you are subject to. According to the University of California, people are less likely to procrastinate on tasks that they have already started, because of their inherent drive to finish tasks that are already underway.  Instead of waiting to start that project or paper, clear your desk and begin working on it now.

Even though procrastination may feel good while you’re doing it, it can lead to stress, headache, and broken deadlines. By following these 7 ways to combat procrastination, you too can beat procrastination and chart a highly productive course for your life and business.

Why not leave a comment and tell me about your experience at combatting procrastination.

Good and Bad Habits (Inphographic)

It doesn’t matter how great and successful you think you are, you are bound to have good and bad habits. If in doubt ask those closest to you. So cheer up. You are not alone.

Here are  good and bad habits of some of the worlds smartest people nicely illustrated by Online Phd Programs.

Food for thought

The Habits of Smart People
Source: Online-PhD-Programs.org

Why not leave a comment. Are you all good and no bad habits?

7 Barriers To Turning Your Ideas to Action

There’s an entrepreneur right now, scared to death, making excuses, saying, ‘It’s not the right time just yet.’ There’s no such thing as a good time. I started an apparel-manufacturing business in the tech-boom years. I mean, come on. Get out of your garage and go take a chance, and start your business ~ Kevin Plank

7 Barriers To Turning Your Ideas to Action

You either learn from your success and mistakes or you learn from the success and mistake of others. Its a matter of preference. So I will share with you a few things from my experience and from the experience of others that can constitute a roadblock to the conversion of your ideas into action. You will have to get through these barriers at some stage.

1. You Are Unwilling To Fail

Because you do not entertain the possibility of failure, you are slow to act on your ideas. Many of your ideas will fail. Acting on ideas is an adventure into the future and an important part of your road to success.

Without a willingness to fail, you will remain rooted to one spot and not make a move until you are comfortable with the risk. Well here is a bit of advice, don’t bet the house. There are no 100% guarantees for your ideas. Create some room in your thinking for the fact that it just might not work out as planned. Now get on with it.

2. You Are Not Talking About Your Ideas

One reason people keep their ideas to themselves is the fear that the idea will be stolen. Yes there is a real possibility of this happening. However let me assure you that no matter how unique you think your idea is, try typing it into google and see how many thousands of other people have ideas similar to yours. Good luck to whoever steals your idea.

Even if someone else puts your idea to action, you might learn some lessons from that implementation that will help you start work on yours. Besides, people can only copy your idea. They cannot copy you the idea person. They cannot copy the unique experiences, strengths and ability that make you who you are.

By talking about your ideas, you continue to refine it and get useful feedback to improve on it. it will also increase your chances of coming across willing partners and investors who will help you make it happen.

3. You Spend Time Looking For Money To Finance Your Idea

No doubt that at some point in time you will need money to finance your idea, but right now, money is not what you need. You just need to get started. You need to take the next step.

There is also what is called sweat capital by you and sweat equity from other people. Here is a simple question to ask, “What can I do right now to take action on my idea that will not cost me money?”  Come up with some ideas and then get on with it.

4. You Have Not Completed Your Last Project

Having uncompleted projects will slow down. It will distract you and dissipate your energy. There are those who believe in multitasking. I belong to that school of thought. And that for me is a weakness which I continue to do battle against every day. Resist the temptation to start on a new idea until you have brought the last one to a logical conclusion. Schedule time to work on your uncompleted ideas to finish them off.

5. You Have No Written Plan Of Action

One benefit of writing is that it clarifies your thinking. A written plan of action means you have thought things through. It also provides you with a path to follow and helps to keep you on track. No matter how unglamorous writing a plan is, it can increase your chances of success with your idea.

Your written plan will also help you to determine the logical next step. If you are at a loss of what to do next, simply look at you plan and do the next thing.

6. You Are Seeking Everyones Approval

Wake up! You are not going to get everyones approval. As a matter of fact, you are on your own for the first few miles (no matter how long that is). And even if you get their approval, then what happens? The world has changed. We live in a crowded and noisy world. If you care about the value of your idea, then begin to work at it. That is all the approval you need. Someday, it may create a platform for you to get noticed in this noisy world.

7. You Are Waiting For The Right Economic Conditions

There is a proverb that says “Don’t sit there watching the wind. Do your own work. Don’t stare at the clouds. Get on with your life”. You are going to have to take a decision based on what you know now about the economy. A decision not to implement is still a decision.

Based on what you know, there must be something you can do. Perhaps you can come up with new ideas that are suitable for the economic conditions you are in at the moment.

Why not leave a comment and tell me about things that slow down ideas to action.

7 Ways To Manage Your Stress Level

Your ability to manage your stress levels will distinguish you as a well-adapted and balanced leader.

7 Ways To Manage Your Stress Level

Stress can be good for you and I. This is because stress can encourage change. And change can lead to improved performance on and off the job.

There are however a few not so good things about stress. Here are a few I can think of.

Effects of Stress on You

  • Stress can take a negative toll on health and well being
  • Stress can lead to suppression of the immune system
  • Stress can make the body susceptible to a number of infectious diseases
  • Stress has been linked to other diseases such as hives, ulcers and heart diseases
  • Stress can induce emotional disorders such as anxiety and depression

7 Ways to Effectively Manage Stress

It is almost impossible to completely eliminate stress. However, there are a number of ways you can reduce the amount of stress you have and train yourself to cope with stress.Taking some of these measures will reduce the physical and emotional health tolls of stress.

Here are 7 ways to effectively manage stress:

#1. Recognise the Signals of Oncoming Stress

One of the ways to best cope with stress is to recognise the signals that you are becoming too stressed. You need to know what activities and events trigger raised stress levels in your life. This will help you come up with strategies to reduce the amount of stress you are facing. It can also be an opportunity to weigh the benefits of some activities or completely eliminate activities that are particularly stressful.

#2. Build a Support System

By building a support system of co-workers, friends and family, you are better able to manage stress. Support systems are useful because others can help or assist you with emotional support during stressful events or activities. They can also suggest strategies for helping you cope with stress.

#3. Proper Planning and Organising

Proper planning and organising of your daily tasks is essential to good stress management. A study by noted psychologist Robert Epstein identified planning as the best technique for managing stress. Many people become stressed due to time pressures, where they leave important activities for the last minute then feel rushed and stressed to finish them within a short period of time. By planning, organising, and setting a schedule, you manage your time better and allow enough time to complete important activities without having to rush.  As a result, you have more time to relax and are not constantly be under pressure to finish a task.

#4. Exercise

Exercise is critical to building your body’s ability to manage stress. According to the Mayo Clinic, exercise reduces stress and anxiety, improves your ability to sleep and boosts your immune system’s defences. Even though many leaders may not believe that they have the time to exercise, just a few minutes 2-3 days per week will have a major effect on your body’s ability to manage stress.

#5. Daily breaks

It is important to take breaks during the day to relieve stress. By giving yourself time to get away from stress, your body can return to its de-stressed condition. You refresh yourself mentally and put yourself in a better position to tackle stressful events and activities. While leaders may be tempted to commit to a non-stop work schedule, these breaks often prove to be a great boost to productivity in addition to relieving stress.

#6. Confront Stress Head on

By confronting unavoidable stressful events instead of trying to avoid them, you limit the time that they can take a toll on your body and mind. In addition to limiting this, confronting stressful activities also allows you to lessen their effect on you as your body is not affected as negatively. Feel the fear and do it. Take on the stressful task, complete it and then move on.

#7. Rest and Relaxation

Getting enough rest and relaxation is critical in properly managing stress levels. By getting enough sleep and taking enough time away from work, you allow your body to recover from stressful environments. You also reduce the negative physical and emotional effects of stress on your life.

Stress is Unavoidable

Even though stress is an unavoidable part of our daily routine, it doesn’t have to take a major toll on your mental and physical health. By following the above tips, you can achieve a successful work/life balance and achieve successful stress management.

Why not leave a comment and tell me how you manage stress.

Mediocrity; A Cost You Cannot Afford -7 Keys To Excellence

Mediocrity will never do. You are capable of something better. ~ Gordon B. Hinckley

Excellence

There is no universal agreement to the meaning of excellence. This is because excellence is a journey that will yield different results at different stages. Excellence is simply putting in your best effort to get your best result with what you have.

Excellence is an attitude. An approach to life and work. The net result is that you will stand out of the crowd.

If excellence gets you distinguished amongst the competition, then adopting an attitude of excellence can only be a good thing. In your career, an attitude of excellence will result in advancement. In your business, an attitude to excellence will result in more satisfied customers and more growth and profit.

Excellence and Money

Many argue that there is a cost element to excellence and that the more resources you have, the better you are at delivering an excellent customer experience. Indeed excellence may mean you putting extra staff to work to deliver greater value to your customers or you spending extra time at work to pay greater attention to details. So it will cost you money and time.

There are only two ways to create and sustain superior performance over over the long haul. First, take exceptional care of your customers via superior services and superior quality. Second, constantly innovate ~ Tom Peters

To put the price of excellence in context, think of what it will cost you not to have excellence? Yes inferior services, inferior quality and stagnation. All these can be summed up in one word. Mediocrity; described by my friend Steve as the best of the worst and the worst of the best.

Keys to Action

Excellence is not a function of money or experience. Where you have travelled the road, acquired money and experience, your excellent attitude to what you do will significantly enhance your results. Your continued devotion to achieving excellence will produce a superior performance.


7 Keys to Excellence

Let me help you out with my top seven keys to excellence in any area.

#1: 99.9% Is Not Enough

Dan Gables the 1972 Olympic Games Wrestling Gold medalist best known for his tenure as University of Iowa head coach who won 16 national championships puts it this way, “I am a believer in starting with high standards and raising them. We make progress only when we push ourselves to the highest level”. People will not remember the nine hundred and ninety nine times you got their product or services delivered right. Its that one bad customer experience that gets spread over social media. You cannot stop unit you have perfected the art of getting it right all the time.

#2: Go The Extra Mile

This is to exceed expectations. This is to over deliver on what is expected. My friend Marc describes it like this, You need to find out what best looks like in your job and then exceed it”. Excellence is an attitude that says I will exceed the expectations of my customers, my employees and my shareholders.

#3: Evaluate And Learn

Feedback is said to be the food of champions. The only way to learn, grow and get better is to have your performance evaluated. You learn from and improve on the evaluation received. Many years ago, American Automobile Manufacturers would slow down the speed of the assembly line to avoid breakdowns. In contrast, Japanese car manufactures would put the line to its paces until it reached break point and the assembly line was stopped. The Japanese would then intensively study the source of breakdown and put in place preventive measures.  While one manufacture avoided mistakes by slowing down and introducing slack, the other sought breakdowns by pushing boundaries, taking corrective action and then pushing boundaries again. Needless to say, both had different results.

How do you see Time?

#4: Give Attention To Detail

Excellence is found in the little things. The smile on the face of the customer attendant when welcoming customers, the cleanliness of the display counter and the orderly arrangement of flowers at the reception desk. Excellence is found in the clutter free work environment, properly planned and spaced out appointment schedules and the starting and finishing of meetings on time. The little things add up to make a big thing.

#5: Continuous Innovation

You have to be challenge the mindset that wants to rest on its laurels. You need to have an experimenting mentality that says if its not broken, break it up and then put it together to make it better, faster and deliver more value to customers. If you leave it unbroken, then you can be sure that your competitor will come out with a superior product and take your once satisfied customers away from you.

#6: Suppress Your Ego

Get it done by someone else who can do it better than you. Excellence is found in you knowing your limitations. Excellence is found in you finding your niche and then putting in the effort to be the best available in your field. There is generalised knowledge, there is specialised knowledge and there is the organisation and application of knowledge. All you need to know is that which gives you an edge over your competition.

#7: Take Responsibility For Results

It doesn’t matter how much you delegate or empower others, as the leader, the buck stops at your desk. It is your responsibility to get the right results through the collective effort of your team. Don’t delegate and walk away.  Agree on the means and frequency of reporting back. Agree on the parameters to be reported and agree on the targets to be reached. In your personal life, be proactive. You have the ability to influence the outcome of your life  by your actions or inactions.

Hidden Strengths

The Journey

Excellence is a journey. It is not a destination that you are heading for. Take whatever keys is applicable to you and use it daily to unleash the power of excellence in your life and business. The cost of mediocrity is too high a price to pay.

Purpose today to develop an excellent attitude to everything that you do and you will be rewarded with success in life.

And if you have any other helpful keys to excellence, why not leave a comment below.

Book Review – Bounce: The Myth Of Talent And The Power Of Practice by Matthew Syed

In Bounce, Matthew Syed debunks the myth of talent and gives hope, inspiration and encouragement to all who have dedicated themselves to the put in the hard work necessary for success in any field of endevour.

Book Review - Bounce: The Myth of Talent and the Power of Practice by Matthew Syed

I do not know if I have an innate talent for writing. If I did, it stayed dormant for many years. But as I have pursued my dream of creating the most read Leadership and Personal Development blog on the planet, I see myself getting better and better at writing. You can improve on your skills by doing the work.

Let me tell you five things I like about this book and one thing I don’t like.

What Resonates with Me

  1. Anyone Can Reach the Top – Matthew Syed has taken the trouble to examine his own success as a top sportsman and come to the conclusion that hard work and a commitment to purposeful practice is a vital ingredient to reaching the top. This gives hope to millions of people all over the world who feel that they have had a disadvantaged birth or upbringing. While the when and where of your childhood can be an advantage  (Unequal Childhood), you can make up for a lack of privilege by committing to do the hard work necessary for success in your chosen endevour.
  2. Practice Does Not Make Perfect; Purposeful Practice Makes Perfect. – We are made to understand that opportunities and access to serious practice will improve your chances of success. This means you have to learn from and train with the best in the best facilities. If practice is not intentional or if practice is denied, then no amount of talent can make up for a lack of practice.
  3. There Are No Short Cuts to Success. – Everything takes time. Syed quotes from Malcolm Gladwell’s book “Outliers” and points out the fact that top performers practice their craft for not less than one thousand hours a year. Twenty hours a week. At this rate, it will take you ten years to have any prospects of making it to the Olympics. To succeed you have to put in the years of continuous and purposeful practice. Top violinist  and top athletes put in at least two thousand more hours a year than the good ones. So stick to your trade. You can only get better with time. And if you want to be the best, you can, by putting in more hours into the doing and practicing.
  4. Systematic Evaluation Of Your Performance With A View To Making Adjustments Is Key To Deliberate Practice – I never took squash lessons and as such I find myself good at playing the wrong strokes. So its not all about the hours. Its about the thought and planning behind those hours. As someone once said, there is a difference between having ten years experience, and having one years experience repeated ten times. Just because you have been driving a car for eight hours a day for ten years as a London taxi diver does not make you a world class driver. You may have an expert knowledge of London roads but you are certainly not an expert car driver. Most of your driving is done on auto pilot and that does not equate to purposeful practice. To make improvements, you need to get feedback on your performance and then take corrective action. You also need to increase the difficulty level of your practice.
  5. The Curse Of Choking And How To Avoid It – All the practice in the world will not prepare you for that time in your life when all eyes are on you to deliver a top class performance. And you end up with mediocre results. Choking is the word used to describe the catastrophic decline in performance when it matters. Syed himself experienced this at the Gold Coast Olympics in Australia. To avoid choking, you need to train your mind to think that its only a game and that your performance at that point does not matter.

What I don’t Get

If this book is about the myth of talent and the power of practice, I am yet to figure what connection chapters like “The Placebo Effect” and “Baseball Rituals” have with talent and practice.

Bounce is a well written book and Matthew Syed has done a great job at demystifying talent. Well worth reading.

NB. Feel free to leave a comment if you have read this book or if this review has inspired you to read the book.

Empowering Leadership in Tough Times

You don’t drown by falling in water; you only drown if you stay there ~ Zig Ziglar

Empowering Leadership

Need for Empowering Leadership

Our planet appears to have spurned out of its course in terms of stability and many people don’t know what to do next, as the fear of known and unknown forces play havoc on their minds. Someone recently drove this point home in a rather ironic way by suggesting that the only safe place now for anyone is heaven, but in reality not many people want to die and go to heaven in a hurry. I suppose that means that the only choice for the living is to build more capacity and increase resilience, in order to adapt to the tough times now and in the future. That is one of the critical purposes of visionary and inspirational leadership.

Build Individual Capacity

The greatest leaders are those that support people to build capacity by stretching themselves through their positive belief, improved personal awareness and increased energy, to do what people regard as nearly impossible. And, not only must they be able to achieve these feats, they must be able to do so repeatedly and enthusiastically each time.

There are no better ways to empower people than this, and the special role that a true leader gives himself, is that of empowering people, by teaching, training, coaching and modelling them. Leadership may begin with employing a person, but it reaches its zenith by empowering that person. That is what empowering leadership is all about.

Model Selfless Leadership

The important point that needs to be made here is that empowering leadership is possible only when the leader is determined to be selfless. When and where that happens, people would always respond with equal selflessness and loyalty. As a leader, you must therefore start to build your team by carefully choosing the people that show promise that they would be teachable and trainable. It is those people that you should thereafter expose to the soft skills development processes of coaching and mentoring, as you remain a leader that is worthy of being modelled by his protégés.

As a leader, you will need to focus on transformation of the core values, behaviours, attitudes, beliefs and capacities of your people, essentially because you know that each individual in your team has great potentials to succeed. It is a belief that people can be what they want to be in life, if they have the right environment to express themselves, and a believing leader that would facilitate the unleashing of their genius.

Grow And Mature

Challenge to Change

As a leader for all seasons therefore, you must challenge your people to stretch themselves well beyond their limits and comfort zones. You must focus them on issues that would make them – reach for things that are ordinarily well beyond their grasp. The truth is that they would never want to do this, but as a leader acting also as their coach, making them believe in the ultimate benefit for them and the influence they would wield as a result is a realistic currency of motivation. The interesting thing is that they would eventually love what they are doing and also love you for making them do it.

That is what develops their minds, as they have to think of ways and means of achieving the set goals, as long as they have the belief that they can achieve, and retain a strong focusing system along the way.

Maintain Integrity

To truly succeed in life, people must face reality and they must face it on a sound moral and spiritual basis. As you face the challenges of management today and get ready for the bigger ones ahead, you must practise integrity in all that you do. Start with yourself as the leader and be sure to model integrity, not only in the workplace put also beyond there. Practise it alone and practise it with your top team. Let integrity be the one thing that no one would be unsure of whether you have or do not have. The key is to be transparent to the point of people acknowledging that you are indeed a trustworthy and competent leader. Let people experience what you have experienced as a leader.

Promote Experiential Learning

Experiential learning overshadows classroom style learning. This is because experiential learning engages the head, heart and body of the learners. What is learnt only with the head is hardly ever sustainable. It is not to be compared with what is inspired from the inside of a person through passion. That is more transformational and sustainable, because it is from the heart – the core of the person. Therefore, as an all season leader, you must teach, train and coach your people to be above the fray of questionable morals, behaviours and actions. That is one of the characteristics of a strong all-seasons’ team.

Tell me your thoughts about empowering leadership by leaving a comment.