These days, we are relying more on technology to get the job done; and why not, with the plethora of applications, software, and hardware out there? Companies sometimes don’t realize that these all can help you do the job in a faster amount of time and with less cost. Although you should maximize technology available for your business, however, let’s remind ourselves not to get entirely dependent on it. The best advantages technology can do for your business is to allow quicker processing of data, retrieve information faster, and automate data in such a way that you can eliminate the need for manpower in some tasks. This will allow you to focus on more important things at hand, which include such as developing your people, focusing on the bottom line, and creating a harmonious working environment for all in your team.
Apps can help you no matter what business you’re in
The use of apps has become increasingly important and relevant, if you are in any business especially in the e-commerce industry. Applications that you can use on smart phones and tablets that can help you run your business more efficiently are available, and here are some of the most useful ones around:
1. Shopify
This nifty application allows you to sell products online through a store which you can create in just minutes. If you’re looking to sell wares and goods, this might be one of the best apps out there for you. It also comes with numerous useful functions that allow you to monitor how well your sales and marketing campaigns are doing; so that you can learn what you’re doing right, and change what isn’t doing so well. Even if you’re traveling, the Shopify app allows you to tap right into your store, send tracking information to customers when their order has been sent, compare sales from one week to another, and respond immediately to queries from customers.
2. MailChimp
Communication and dialogue with customers is important, because you want to stay relevant to them. How do you ensure that you are in the minds of your target audience, therefore constantly marketing to them and showcasing your wares? Through well crafted communication tools that you can create right out of MailChimp. Using your desktop, mobile phone, or tablet; the MailChimp app lets you create newsletter campaigns in just minutes, and send it off when you think it’s the best possible time. The app also has fantastic geographical features that allow you to find subscribers who are near you, and manage your lists in the most efficient ways.
3. Zendesk
The app has created a name for itself as one of the top customer service applications in the market today. Its web-based nature allows businesses to pull out information on customers from anywhere and display it when needed, so that companies can track issues much faster, leading to quick and efficient support, and in the end, happy customers!
4. SumAll
If you are interested to know about deep revenue and product analysis, and see which of the products are worth spending time on, this is the app for you. It will come in handy most especially for your marketing department, as they can quickly make sense out of the tons of data available in every business. It allows you to work smart but working with the data you need to be the most successful in your business.
5. 71lbs
Most e-commerce business owners aren’t aware of the fact that when their orders get to their customers late, they are entitled to a full refund. But you may find that it’s challenging to monitor the delivery of every single product that goes out, and this is what 71lbs is for: merchants use this app to track all orders, and when some of them are late, refunds are already automatically processed for them.
With the continuing rise of the e-commerce industry, knowing which of the applications to use will come in handy for you and your team. It’s best to take advantage of the apps out there to make yourself heard and stand out from the rest.
Why not leave a comment and tell us about your e-commerce app.